Company Console support
Help with your company's tools, on your phone or tablet.
Contact us
Email info@companyconsole.com. Include your company name, device type, app version and a description of what happened. If you attach a screenshot, remove customer and employee information first. Never send your password or a signed personnel document by email.
Signing in
Your company provides your company code and account. Ask your office administrator to confirm the code, work email and field-app access if you cannot sign in. Company Console does not provide an open self-service account registration in the field app.
A tool or document is missing
Your office controls the tools available to your account. Ask your administrator to check your access and, for a write-up, that the current copy was sent to your account. Documents appear under Tools → My documents.
Signing a document
Read the document, type your full name, draw your signature and confirm the acknowledgment. You need an internet connection. Wait for the app to confirm that your signed copy was saved with the office.
Recordings and photos
Check the app's microphone and camera permissions in your device settings. Keep the app installed while uploads are pending; removing it can remove files that have not reached the office. Contact your administrator if processing remains incomplete.
Your account and information
For account closure, correction or deletion requests, contact your company administrator or email us for help coordinating the request. Employment and signed records may be subject to retention requirements. Read our privacy policy for details.
Company Console Software, LLC · United States
