Platform · People & accountability
Write it down once. Keep it current.
Every seat on your org chart, what it owns, the procedures behind it and the daily checks that prove it got done.
What it replaces
Training and procedures library
What a 15-technician shop typically pays for it. In Company Console it’s part of the plan.
Included on every plan
The whole company on one chart.
The org chart is drawn from who reports to whom and updates the moment a seat changes. Tap any seat to see who sits there and what it owns.
- Empty seats show in red.
- A seat with nobody above it is flagged.
- Starter seats and reporting lines to begin from, if you want them.
What each seat owns, and what’s missing.
Each seat lists what it’s accountable for and how many of its procedures are written, still to write, or out of date.
- The gaps are counted for every seat.
- When someone leaves, the next person inherits the seat and its procedures.
- A one-page summary for every role.
Procedures that don’t go stale.
Every procedure has an owner and a version history. Once a quarter the owner answers one question: is this still how we do it? Still right, fix it, or retire it.
- Every change kept, with who made it.
- Print any procedure for the shop wall.
- Talk it through out loud and get a written draft.
Daily checks that follow up for you.
A short daily checklist for each seat. A missed check is recorded with what happened, and it shows up in that person’s next one-on-one.
- Daily, weekly or monthly items.
- Who’s been missing what, at a glance.
- Skip a day without it counting against anyone.
The conversation starts with what happened, with a record to come back to.
Questions
Procedures, answered.
We don’t have anything written down. Where do we start?
Start from your org chart. Company Console shows every seat and what it owns, so you can see which procedures matter most. Optional starter seats give you a place to begin.
What happens when someone leaves?
Their seat stays on the chart with everything it owns. Put the next person in the seat and the procedures come with it.
Who can change a procedure?
The people you allow. Every change is kept, so you can always see what it said before and who changed it.
Which plans include procedures?
Every plan.
Works with the rest
One login, one record, one bill.
Procedures is part of people & accountability, and works from the same people and numbers as everything else.
See it with your own numbers.
A walkthrough of Company Console, tailored to your company.